How to protect donor payment information while working remotely

by Jason Burdette

While our unique working environment is beginning to feel more normal than novel, there are business practices we need to rethink. At the top of Gift Accounting’s list is how to handle credit card information while working remotely. The DAR taskforce responsible for our credit card compliance met recently with our PCI (Payment Card Industry) consultant to approve a one-pager for our division. This document provides the basics for safely accepting credit card information from donors and communicating that to Gift Accounting for processing. 

Please review the Remote credit card policy message in Microsoft Teams under the DAR General channel. You’ll also find it on the Resources page on the DAR website under One Pagers.

Remember: Online donation pages are built specifically to accept payment information only from donors—not UGA employees. As a credit card merchant, we are required to have different safety precautions in place when we charge a credit card on behalf of a donor. If you receive credit card information from a donor, the approved method for processing that charge is to send the handwritten information to Gift Accounting. 

 We are always willing to answer any questions or help walk you through unusual situations. Please call us at (706) 542-4438 or email ude.agu@stfig. 

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